Katy Perry concerts, Carlos Rivera and more: we tell you where and how to ask for your reimbursement
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This afternoon, Zignia Live launched a sad statement, as he announced that the Carlos Rivera concerts, untouchable and Katy Perry would be canceled in the Guadalajara Arenafor security reasons. Stay at Exa FM that we tell you Where and how to ask for your refund.
The pop artist of the moment, Katy Perry, will be arriving next week to give unmissable concerts in Mexico City, Monterrey and Guadalajara, the latter canceled for themes outside the interpreter of ‘Roar’.
Cancel Katy Perry concerts in Guadalajara
This Monday, April 21, it was announced that Katy Perry’s concerts, Carlos Rivera and untouchable in the Guadalajara Arena would be canceled, because due to the security issues of the place, it would not be viable to perform them.
Through a statement, the Zignia Live company, announced this unfortunate news; In addition, they explained what the refund for the attendees would be.
“Because the construction of the Guadalajara Arena will not be completed with the security and comfort standards for the public and our artists on the planned date, Zignia Live reports that the concerts of: Carlos Rivera (April 25, 2025), untouchable (April 26) and Katy Perry (May 01 and 02) in the Guadalajara sand will be canceled. The cancellation of the concerts is out of the control of the artists, you deeply appreciate their support and understanding. We seek to offer you shows with the quality and security that you deserve, and although we have made our greatest effort with our contractors and workers, we are not yet completely ready to receive them. Very soon we will be ready to offer them the experience they expect and deserve”, Says the statement.
How to ask for the refund of Katy Perry concerts in Guadalajara?
In the same statement, the refund process for any of the three concerts that were canceled was announced.
If you bought through the official website of Superboles, you should not do anythingbecause the same company will send you an email with the specifications of your reimbursement.
If you bought in outlets and any other form other than web, you must send an email to (email protect), as of April 22, with the following information:
- Message issue: GDL sand refunds
- Identification: INE or passport
- Clear image of tickets
So you know Where and how you can ask for your refund for the tickets of the Katy Perry, untouchable and Carlos Rivera concerts that were canceled in the Guadalajara Arena. Also, we recommend you stay aware of the social networks of artists, superboles and Zignia Live to learn more details about this cancellation and to clarify any questions.
