Katy Perry concerts cancel in Guadalajara; This is known about cancellation

Katy Perry His return to the stage in Mexico was scheduled in the Guadalajara Arena, but the plans have changed. A few days after the event, it was announced that the presentation of The singer will be canceled, along with other shows that were planned in the same enclosure.

The announcement surprised fans, since the concerts it would give Katy Perry In Guadalajara they would be part of the first shows of his new tour “The Lifeses Tour”. However, the organization announced that the decision was taken for reasons outside the artists and based on security issues for the public.

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Concerts canceled in the Guadalajara sand

It was Monday April 21 when the Guadalajara sand issued a statement through social networks in which he reported the cancellation of several events. Among those affected are:

• Carlos Riverawho would appear on April 25.
• Untouchabledated scheduled for April 26.
• Katy Perrywhose concerts were planned for May 1 and 2.

The reason behind this measure has to do with the current state of the enclosure. As reported, The space does not yet have the necessary conditions to guarantee a safe and comfortable experience for attendees.

Why did Katy Perry concerts cancel?

The organization explained that the enclosure It will not be finished with safety and comfort standards required for the dates of the events. In addition, they pointed out that artists have no responsibility in this decision.

“We seek to offer you shows with the quality and security that you deserve and although we have made our greatest effort with our contractors and workers, we are not yet completely ready to receive them,” reads the statement.

How to request ticket refund?

For those who had already acquired tickets to any of these concerts, the company confirmed that All tickets will be reimbursed. The procedure varies depending on the way the purchase was made:

Face -to -face purchases: Buyers will be contacted by email.
Purchases in outlets or non -web methods: As of April 22, an email should be sent to refunds@superboletos.com With the matter “GDL sand refunds”, Including the following:

• Legible and complete image of physical tickets.
• A copy of the INE or passport of the holder.

It is also specified that the response time will be 4 to 7 business days. For additional doubts, users can communicate the WhatsApp number: +52 8116251483.

PJG