The expected concert of Katy Perry, scheduled for May 1 and 2 at the Guadalajara Arena, was canceled because the enclosure does not yet meet the minimum security standards for artists and assistants.
The organizing company, Zignia Live, reported that despite the efforts to have everything ready in time, it was not possible to guarantee the security of the show. Therefore, the concerts of Carlos Rivera (April 25) and untouchable (April 26) were also suspended.
Although the news has caused great disappointment, there is an alternative: the concerts in the Mexico City are still standing. Katy will be presented on Wednesday, Friday and Saturday of that same week as part of her tour The Lifeses Tour.
Zignia Live announced that all tickets will be 100%reimbursed, including service charges.
Here the steps for each case: If you bought online (online) you don’t need to do anything. Superboles will contact you directly by email. If you bought at ticket offices, stores or physical points, as of April 22 you should send an email to refunds@superboletos.com, attach your official identification (INE or passport) and include a clear photo of your tickets. In the matter writes: Arena GDL refunds
The company requested understanding and assured that the Guadalajara sand will soon be ready to offer shows at the height of the Tapatío public.
