Guadalajara /
Because the construction of the Guadalajara Arena will not be completed with the safety and comfort standards for the public Zignia Live reported the cancellation of Katy Perry’s concerts, Carlos Rivera, and untouchable.
And although the construction work progresses and the collaborators have worked for forced marches it will not be possible for this enclosure to open its doors on April 26 how it was planned and so far no other date has been given for its possible opening.
They also reported that the cancellation of the concerts is outside the control of the artists, so they asked for understanding and support from the citizens who acquired tickets.
“We seek to offer you shows with the quality and security that you deserve and although we have made our greatest effort with our contractors and workers, we are not yet completely ready to receive them. Very soon we will be ready to offer you the experience they expect and deserve,” the company mentioned in a statement.
How to obtain tickets reimbursement?
Next, we inform you of the refund process, which will return in its entirety with service charges:
Purchases via web:
It will not be necessary to carry out any procedure, we will contact via mail.
Purchases in outlets and any other form that is not web:
As of April 22, 2025 must be sent to the address: refunds@superboles.com The following requirements to start the refund process, important in the mail issue, include: GDL sand refunds
Physical tickets:
✓ Official identification (INE or passport)
✓ Legible and complete image of tickets
Mail response time is 4 to 7 business days.
Any questions or clarification to: whatsapp +528116251483 or email: reimsos@superboletos.com m.me/superboletosmx
