DFP Tag: dn_intext_center_btf_1
The ones were canceled concerts They had the artists scheduled for April and May Carlos Rivera, untouchable and Katy Perry in the Guadalajara sandthis because the enclosure is not yet built in its entirety.
Through a statement the company Zignia Live He informed that these presentations cannot be made as scheduled, so the people who had already bought their ticket will be made the full refund of what they spent.
Zignia Live issued a statement to confirm cancellation/x |
“Because the construction of the Guadalajara Arena will not be completed with the security and comfort standards for the public and our artists on the planned date, Zignia Live reports that the concerts of: Carlos Rivera (April 25, 2025), untouchable (April 26, 2025) and Katy Perry (01 and 02 May 2025) in the Guadalajara sand, will be canceled.
“The cancellation of the concerts is outside the control of the artists, we deeply appreciate their support and understanding. We seek to offer you shows with the quality and security that you deserve and although we have made our greatest effort with our contractors and workers, we are not yet completely ready to receive them,” reads in the statement of Zignia Live.
Carlos Rivera’s concert, scheduled for April 25, was also canceled/IG: @carlosrivera |
What will the refund process be like?
The company reported that for those who bought their ticket online “it will not be necessary to carry out any procedure, we will contact us via mail.”
On the other hand for those who bought their tickets from these concerts in stores or any other way to the Internet, they are asked that as of April 22, 2025 they send an email to the address: refunds@superboletos.comadding the following requirements to start the refund process.
The untouchable group was also affected by these cancellations/IG: @intocable |
The mail issue must say: GDL sand refunds
Official identification (INE or passport)
Legible and complete image of tickets.
The response time by mail is 4 to 7 business days, so customers are asked to patience.
In the statement it is also mentioned that for any questions or clarification they can send WhatsApp Message to the number +52 8116251483 or email refunds@superboletos.comas well as on the page M.me/superboletosmx.
You may also be interested: Pope Francis died from a stroke, the Vatican confirmed
