CANCELADOS KATY PERRY, CARLOS RIVERA AND IMPEROCABLE, IN THE GUADALAJARA ARENA

Guadalajara, Jal., April 21, 2025.- The bad news for fans arrived on Monday. The concerts of Carlos Rivera, untouchable and Katy Perry, which would take place in the Guadalajara Arena, were canceled.

Through a statement, the company of Zignia Live, announced the unfortunate news and the refund processes.

“Because the construction of the Guadalajara Arena will not be completed with the security and comfort standards for the public and our artists on the planned date, Zignia Live reports that the concerts of: Carlos Rivera (April 25, 2025), untouchable (April 26) and Katy Perry (01 and 02 May) in the Guadalajara sand will be canceled.”

“The cancellation of concerts is outside the control of artists, we deeply appreciate their support and understanding.”

The company that despite the efforts to have it ready on the new date agreed for this Friday was not possible.

“Although we have made our greatest effort with our contractors and workers, we are not yet completely ready to receive them.”

“Very soon we will be ready to offer them the experience they expect and deserve.”

Then the refund process, which will return in its entirety with service positions:

Purchases via web:

It will not be necessary to carry out any procedure, we will contact via mail.

Purchases in outlets and any other form that is not web:

As of April 22, 2025, the following requirements to start the refund process, important in the mail issue, include: Refundsarena GDL should be sent to the address: Email Protected)

Physical tickets:

Official identification (INE or passport)

Legible and complete image of tickets

Mail response time is 4 to 7 business days.

Any questions or clarification to: WhatsApp +528116251483 or email: (Email Protected)/Superbolesmx

We appreciate your understanding in advance for the inconveniences caused.