When our favorite artists announce a concertnot only the emotion invades us, but also that we take into account the days to be able to run the songs to every lung; However, for fans of 3 artists who expected to see them in Guadalajarathe illusion has just vocated because the Official cancellation and in MILLENNIUM We tell you what the reason was.
The afternoon of this Monday, April 21, through social networks the company Superboles —Necharged the sale of accesses for various properties located in the country – confirmed that the events that have dates for the last days of April and early May in the Guadalajara sand They cannot be carried out due to causes outside the artist.
What concerts were canceled in the Guadalajara sand?
With the dissemination of a brief press release, both superboles and the organizing company Zignia Livein ready the four concerts that were canceled and for which you can ask for a refund. This is:
- Carlos Rivera – April 25
- Intocable – April 26
- Katy Perry – May 01 and 02
“The cancellation of the concerts is outside the control of the artists, we deeply appreciate their support and understanding,” says the statement.
Why were concerts canceled in the Guadalajara sand?
In accordance with the provisions of the Zignia Live company, the reason for the official cancellation of the aforementioned concerts is due to the fact that The construction of the Guadalajara sand “will not be finished Based on safety and comfort standards for the public ”, so the decision to cancel them was made to avoid the integrity of all present.
“We seek to offer you shows with the quality and security that you deserve and although we have made our greatest effort with our contractors and workers we are not yet completely ready to receive them,” the announcement ends.
What will happen to the ticket for the concert?
For all those clients who have acquired one more tickets with the aim of enjoying the songs of Carlos Rivera, untouchable and Katy Perry live on the aforementioned dates, Zignia Live Yy Superboles announced what will be the way in which the reimbursement can be requested.
In case the purchase has been made via the Internetthe company was emphatic that it will not be necessary to carry out any procedure since they will communicate via email.
However, in the event that the purchase has been made in another way that is alien to the Superbolest Internet page, that is, in outlets or other wayit is requested that, from April 22, 2025 send to the address refunds@superboletos.com The following requirements to perform the refund process:
Physical ticket
- Official identification with photography
- Legible and complete image of tickets
How long will the company take to return?
Once the images have been sent through the aforementioned email, superboles will give an answer for the same way in a period of four to seven business days.
However, in case there are still doubts about how the process of return of the tickets bought, customers can communicate via WhatsApp to the number 81 16251 483 Or, sending an email to refunds@superboletos.com.
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