Katy Perry concerts cancel in Guadalajara; How to ask for your refund?

Bad day for Katycats! It was officially announced that Cancel Katy Perry concerts in Guadalajara that had been scheduled for next May 1 and 2.

The singer who just went to space on a Blue Origin flight was not the only one affected, because The presentations of Carlos Rivera (April 25) and untouchable (April 26) were also canceled In the Guadalajara sand.

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Why cancel Katy Perry concerts?

According to a statement shared by Zignia Live, the promoter company behind the event, this decision was made because “The construction of the Guadalajara sand will not be completed with the security standards and comfort on the planned date. ”

“The cancellation of the concerts is outside the control of the artists,” adds the promoter saying that despite all efforts, the sand is not ready to receive people.

“I wish I could fix this, but it’s out of my control,” said Katy Perry In a story on Instagram.

In the same, the singer explained that last week she sent her team to the Arena Guadalajara to see if they could not really do the concerts, but “when they arrived It was evident that the place is not ready or safe to receive Mu Show or the audience ”.

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Is there hope that the concert will be rescheduled?

The truth is that it looks very difficult, because after Mexico Katy Perry is busy with the rest of the life Tour what remains of the year.

However, he gave hope for his Guadalajara fans that he will give them “something special.”

“You mean the world for me and we have all been on such a beautiful trip together that I will be thinking about how I can create something special for Guadalajara fans in the future. I love you all. ”

What days will Katy Perry will be in Mexico?

After canceling Katy Perry concert in Guadalajara, you should know that the artist will be presented with her The Lifestas Tour:

• April 23, 25 and 26 at the CDMX sand

• April 28 and 29 at the Monterrey Arena

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How to ask for your refund from Katy Perry in Guadalajara?

If you bought tickets for Perry, Carlos Rivera or untouchable in the Guadalajara sand, you will have a reimbursement of your tickets.

Zignia Live explained that The people who bought online will be directly contacted via mailso they will not have to perform any procedure.

If you bought direct from outlets and another way that was not web, then from April 22 You can write an email to refunds@superboletos.com With the GDL sand reimbursement and the following requirements:

Take into account that The response time is four to seven business daysso do not despair.

Faced with any questions or clarification you can Write on WhatsApp at +52 (81) 16251483.