A few days after important concerts in the Guadalajara Arena, the cancellation of several of these has been confirmed on Monday.
The news comes from the hand of super tickets that, through a statement, announced that the concerts scheduled for Carlos Rivera (April 25), untouchable (April 26) and Katy Perry (May 1 and 2), They have been canceled because the construction of the Guadalajara sand is not finished.
They also add in the statement that the construction of the place is beyond the control of the artists, thanking the public’s understanding in this situation.
“We seek to offer you shows with the quality and security that you deserve and although we have made our greatest effort with our contractors and workers, we are not yet completely ready to receive them“
The cancellation of the expected concerts has generated a wave of reactions in social networks by Internet users, especially discomfort, because many fans were going to travel to the city of Guadalajara exclusively to attend concerts, as they have indicated in comments.
What will the reimbursement process for those acquired tickets?
According to the Super Tickets statement, the reimbursement will return in full, including the charges for their purchases.
Those who acquired their tickets through the Internet, should not perform any procedure, because soon they will arrive with all the information.
On the other hand, those who acquired their physical tickets must send an email to (Email Protected)as of April 22 and with the matter: GDL sand remold.
The mail must include an official identification (INE or passport) and a legible image of tickets.
The response time of the emails is 4 to 7 business days, according to the statement of super tickets.
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