Katy Perry concerts, Carlos Rivera and untouchable at the Guadalajara Arena – Publimetro México
The concerts programmed in the Guadalajara sand of Carlos Rivera, Untouchable and Katy Perry They were canceled because The enclosure does not comply with safety and comfort standards For the public, as announced in a statement from Zignia Live. Likewise, the way in which the Refund process.
Carlos Rivera had a concert scheduled April 25 in the Guadalajara sand; Untouchable planned to appear a day later, that is, the April 26 and Katy Perry The May 1 and 2nevertheless, None of these shows will be carried outwell The enclosure is still built.
“We are looking for offer shows with quality and security that you deserve and although We have made our greatest effort Together with our contractors and workers, still We are not ready to receive them”, He explained Zignia Live In a statement. “Very soon we will be ready to offer them the experience they expect and deserve”
How will the refund process be carried out?
Who have bought their tickets via web, It will not be necessary to carry out any procedurewell The event organizing company will contact its users.
People who have acquired their entries in outlets and any other way that has not been via web They must mail refunds@superboletos.com from April 22, 2025 And they must meet the following requirements:
- The mail issue must include: GDL sand refunds
- Send a photograph of the Official identification (INE or passport)
- Attach one Legible and complete image of tickets.
For any questions or clarification, users can contact the number of WhatsApp +528116251483 or to the mail refunds@superboletos.com.
It should be noted that the refund will return in its entirety, including service charges.
