The National Consumer Service (Sernac) filed a Collective Requirement against the Fenix Concert Producerfollowing the cancellation of the two shows that Shakira would give in the National Stadiumoriginally on March 2 and 3, which were not made due to failures in the setting of the stage.
After the non -realization of the Colombian recitals, which were completely sold, the firm Patagonia Live Spa (Phoenix Entertainment Chile) agreed This ended without agreement, because the firm said “not to be in conditions, in the current state of the procedure, to present compensation in the PVC in reference”.
He Sernac sought “the restitution of the money from the tickets for the consumers who decidetogether with compensation for additional damages suffered, such as service charge, passages, lodgings and other expenses incurred to attend the event. “
Shakira’s two shows were later reprogrammedbut the enclosure – at the National Stadium Park – and the relocated people were changed.
In fact, thousands of them – with entries in Andes and Gallery sectors – went to pay through places where they could sit down.
