So you can ask for your refund for Katy Perry and Carlos Rivera concerts in Guadalajara after cancellation

Terrible news, Several concerts have been canceled in Guadalajara, among them those of Carlos Rivera, Katy Perry and Untouchablehere we tell you the cause of this decision and most importantly, How to ask for your refund In case you already had the tickets for any of these shows.

Let’s start to mention that none of the artists had to do with the disappointment that thousands of fans have taken after the official statement of the organizers, since (however rare that it seems due to the recent background), It was not due to a disease or bad planning of the singers.

Why were Katy Perry, Carlos Rivera and untouchable concerts in Guadalajara?

The Katy Perry, Carlos Rivera and untouchable concerts in Guadalajara were canceled due to problems with the Guadalajara sand, enclosure in which they would take place and currently is found in construction work, same that were planned to finish just in time for shows.

However, in an official statement, the company in charge of organization of live presentations said that: “Because the construction of the Guadalajara Arena will not be completed with the security and comfort standards for the public and our artists on the planned date.”

They also explain: “The cancellation of concerts is outside the control of artists, we deeply appreciate their support and understanding“, finally inform us that To ask for a refund The way to proceed a little later will be given, but we have already then tell you.

How to ask for refund for Katy Perry, Carlos Rivera and untouchable concerts in Guadalajara?

To ask for a refund for Katy Perry, Carlos Rivera and untouchable concerts in Guadalajara, The way is very simple, then, If you have digital ticket, you don’t have to do anything, The company alone will contact you by email, but If you made the purchase physically, we leave you the steps.

“As of April 22, 2025, the following requirements must be sent to the address: reimsuperbo. Now let’s go with the List of documents that you must present.

• Official identification (INE or passport).
• Legible and complete image of tickets.
• Mail response time is 4 to 7 business days.

Well, that’s all you should know about the Cancellation of Katy Perry concerts, Carlos Rivera and untouchable in Guadalajara And the way you can ask for your refundin case of more doubts, you can contact the company through WhatsApp +52 8116251483 or email: reimsos@superboletos.com.