Guadalajara, Jalisco.- This morning the cancellation of 3 shows was announced in the Guadalajara Arena, so the untouchable fans, Carlos Rivera and Katy Perry were quite disappointed.
Through the social networks of Superboles it was announced that the events that have dates for the last days of April and early in May in the Guadalajara Arena will not be able to be carried out due to causes outside the artist.
Why were concerts canceled in the Guadalajara sand?
According to what was released by ZIGNA Live, The reason for the official cancellation of the concerts is because the construction of the Guadalajara sand “It will not be completed based on safety and comfort standards for the public”
So the decision was made to cancel them to avoid putting the integrity and security of the attendees at risk.
“We seek to offer you shows with the quality and security that you deserve and although we have made our greatest effort with our contractors and workers we are not yet completely ready to receive them,” The statement ends.
What are the concerts that were canceled in the Guadalajara sand?
Through a brief statement, organizing company Zigna Live revealed the concerts that were canceled and for which you must ask for reimbursement.
- Carlos Rivera – April 25
- Intocable – April 26
- Katy Perry – May 1 and 2
“The cancellation of the concerts is outside the control of the artists, we deeply appreciate their support and understanding,” says the statement.
For people who acquired their ticket Zignia Live and Superboles They announced what will be the way in which you can ask for reimbursement.
In the event that the purchase has been made via the Internet, the company was emphatic that it will not be necessary to carry out any procedure, since they will communicate via email.
In the event that people have acquired their entry into outlets or other way it is requested that, from April 22, 2025 The following requirements to perform the refund process are sent to the address (email):
Physical ticket
- Official identification with photography
- Legible and complete image of tickets
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